The mission of City of Norwich Division of Emergency Management and Homeland Security is to direct and coordinate all available resources to protect the life and property of the citizens of Norwich in the event of a disaster or crisis, through a collaborative program of prevention, planning, preparedness, response, recovery and public education. The goal of the Norwich emergency management community (state and local governments and private response and recovery organizations) in times of natural disaster is:
To maximize the preservation of life and property;
To correct or alleviate, serious disaster or emergency-related conditions which present continued threats to the health or welfare of the residents of the state;
To facilitate a return to normalcy by all practical means.