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What if the lid on a cart does not close all the way?
It is okay on occasion to put out a cart that has materials slightly above the top of the cart. If the excess materials prevent the lid from closing halfway (45 degree angle) then it is generally too much for that collection. If the lid can close halfway or more then it is acceptable for collection.

DO NOT PUT ANY MATERIALS ON TOP OF THE CLOSED LID OR OFF TO THE SIDE - THESE MATERIALS WILL NOT BE COLLECTED.

PW - Automated Garbage & Recycling Collection

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1. What day is my pickup
2. Why did the City switch to automated trash and recycling collection?
3. Why does the City recommend opting for the large containers for both garbage and recycling?
4. Where should I store my carts?
5. What happens if my cart breaks?
6. What if the lid on a cart does not close all the way?
7. Is it mandatory to use the new carts?
8. What if it snows?
9. Can I still park on the street on my collection day?