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Norwich Help Center
Human Resources
To enhance the value of the employment relationship for City of Norwich employees and for the city within the framework of Connecticut and federal labor laws, the city’s Merit System Rules, and the various collective bargaining agreements.  To provide leadership and expertise in the development and implementation of human resource policy, systems, and programs that support employees in meeting the organization’s commitment to provide quality services to the residents of the City of Norwich.

Description of Services
  • Administer the city’s compensation plans, employee benefit plans, and pension plans
  • Administer the city’s recruitment, testing pre-employment, and promotional process
  • Provide employee and labor relations to all city departments
  • Administer and interpret the city’s labor contract and Merit System Rules 
  • Represent the city’s interest in collective bargaining, grievance, and arbitration matters
  • Manage the city’s worker’s compensation program
  • Organize specific employee events, training, and safety programs
  • Analysis of job classifications
  • Work side by side with the city’s Personnel & Pension Board

The City of Norwich is an Equal Opportunity Employer.

Director of Human Resources
Brigid Marks
Ph: (860) 823-3786 

Assistant Human Resources Director
Patricia Osten
Ph: (860) 823-3726

Retirement Plan Administrator
Sandra Pimentel
Ph: (860) 823-3725

Human Resources Assistant
Teena LaRue
Ph: (860) 823-3836

City Hall, Room 213
100 Broadway
Norwich, CT 06360-4431 

Fx: (860) 823-3848 

Monday - Friday
8:30 am - 4:30 pm