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Norwich Help Center
Public Utilities
  • To make Norwich a better place to live, work, and do business

Description of Services
Norwich Public Utilities provides four utilities to the City of Norwich – natural gas, electricity, water, and wastewater collection.

Established in 1904, NPU is municipally owned and governed by a five member Board of Commissions and Sewer Authority that represent the best interest of the citizens.

To Pay Your Utility Bill
Customers may pay their bills a variety of ways, including online, over the phone, through the mail, and in person.

General Manager
John F. Bilda, P.E. 

16 S. Golden St.
Norwich, CT 06360
Ph:(860) 887-2555
Fx:(860) 823-4172