Adult & Family Services


Our mission is to provide expedited services to residents in crisis and to develop and administer services that help people become sustainably self-sufficient and reach their maximum potential.


Nuestra mision es proveer servicios inmeditos para los residentes en crisis y desarollar y administrar servicios que ayudan a las personas a ser autoficientes y llegar a su maxima potencial. 

Sèvis imėn

Misyon nou se bay sèvis imedyat pou rezidan ki an kriz yo, anplis ak devlope e administre sèvis ki ede moun vin endepandan epi rive nan potansyèl maksimòm yo.

Description of Services 

We employ highly skilled Adult and Family Case Management staff with extensive knowledge of area resources. Norwich Human Services plays a leadership role on the local, regional, and state levels in addressing the needs of our low-income residents and the city's homeless population. We provide occupational skills training and employment support services to Norwich's unskilled and/or underemployed workforce. 

By assessing a person’s situation in a holistic manner, our Case Management staff will help guide people through the maze of services and solutions to promote excellent outcomes as well as assistance with applying for and navigating state and federal resource programs.


Norwich Human Services provides assistance based on the individualized needs of adults and families. Programs and services include but are not limited to:

  • Housing and Homelessness Services
  • Aid to relative guardians who have care of minor children
  • Case Management Services
  • Emergency Rent / Mortgage Assistance
  • Food Resources
  • Heat and Utility Assistance
  • Help with Department of Social Services Applications
  • Pharmacy Assistance
  • Relocation Assistance
  • A variety of other programs designed to improve the quality of life of our residents in need


If you are in need of assistance, please find our intake application in the above links. If needed, please come in and pick up a paper application at our office. After completion, it may be forwarded to , or brought to our office. You are also welcome to drop the completed application in the mail. Additionally, please let us know if you would prefer a phone or in-person appointment, as well as convenient days/times to schedule your intake appointment.

Nenpòt kesyon ou genyen pa ezite imel oswa rele nou nan 860-823-3778 (nou ap retounen sou ou si ou kite on messajl ak non w e nimewo w avek rezon ou rele a). Gade lyen anplwaye direktè a pou kontak enfòmasyon espesyal.

For more information, please call 

Norwich Human Services at (860) 823-3778

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