Adult & Family Services


Our mission is to provide expedited services to residents in crisis and to develop and administer services that help people become self sufficient and reach their maximum potential.

Description of Services 

We employ highly skilled Adult and Family Case Management staff with extensive knowledge of area resources. Norwich Human Services plays a leadership role on the local, regional, and state level in addressing the needs of our low-income residents and the city's homeless population. We provide occupational skills training and employment support services to Norwich's unskilled and/or underemployed workforce.


Norwich Human Services provides assistance based upon the individualized needs of adults and families. Programs and services include but are not limited to:

  • Housing and Homelessness Services
  • Aid to relative guardians who have care of minor children
  • Case Management Services
  • Emergency Rent / Mortgage Assistance
  • Food Resources
  • Heat and Utility Assistance
  • Help with Department of Social Services Applications
  • Pharmacy Assistance
  • Relocation Assistance
  • A variety of other programs designed to improve the quality of life of our residents in need

Intake Application- Adult and Family services

Intake Application- Adult and Family services (Spanish)

If you are in need of assistance, please find our intake application in the above link. If you do not have printing capabilities please come in and pick up a paper application at our office. After completion, it may be forwarded to , or brought to our office. You are also welcome to drop the completed application in the mail. Additionally, please let us know if you would prefer a phone or in person appointment, as well as convenient days/times to schedule your intake appointment.

For more information please call Norwich Human Services at (860) 823-3778

Office Hours:

 Monday thru Friday 8:30 am to 4:30 pm Closed for lunch 12-1 pm