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Adult & Family Services
Mission
Our mission is to provide expedited services to residents in crisis and to develop and administer services that help people become sustainably self-sufficient and reach their maximum potential.
Mision
Nuestra mision es proveer servicios inmeditos para los residentes en crisis y desarollar y administrar servicios que ayudan a las personas a ser autoficientes y llegar a su maxima potencial.
Sèvis imėn
Misyon nou se bay sèvis imedyat pou rezidan ki an kriz yo, anplis ak devlope e administre sèvis ki ede moun vin endepandan epi rive nan potansyèl maksimòm yo.
Description of Services
We employ highly skilled Adult and Family Case Management staff with extensive knowledge of area resources. Norwich Human Services plays a leadership role on the local, regional, and state levels in addressing the needs of our low-income residents and the city's homeless population. We provide occupational skills training and employment support services to Norwich's unskilled and/or underemployed workforce.
By assessing a person’s situation in a holistic manner, our Case Management staff will help guide people through the maze of services and solutions to promote excellent outcomes as well as assistance with applying for and navigating state and federal resource programs.
Assistance
Norwich Human Services provides assistance based on the individualized needs of adults and families. Programs and services include but are not limited to:
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FOR A FILLABLE PDF INTAKE FORM - CLICK HERE - En Espanol
If you are in need of assistance, please find our intake application in the above links. If needed, please come in and pick up a paper application at our office. After completion, it may be forwarded to hsreception@cityofnorwich.org , or brought to our office. You are also welcome to drop the completed application in the mail. Additionally, please let us know if you would prefer a phone or in-person appointment, as well as convenient days/times to schedule your intake appointment.
Nenpòt kesyon ou genyen pa ezite imel hsreception@cityofnorwich.org oswa rele nou nan 860-823-3778 (nou ap retounen sou ou si ou kite on messajl ak non w e nimewo w avek rezon ou rele a). Gade lyen anplwaye direktè a pou kontak enfòmasyon espesyal.
For more information, please call
Norwich Human Services at (860) 823-3778
Contact Us
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Director of Human Services: Kate Milde
Email is the preferred contact method.
Ph: (860) 823-3700 x 3481Adult & Family Division Manager: Heydi Mercedes
Ph: (860) 823-3778Office Hours:
M-F 8:30am-4:30pmCLOSED DAILY FOR LUNCH:
12-1pmCLOSED THURSDAYS FOR STAFF MEETINGS: 9-11am