Planning & Neighborhood Services

Legal Notices: Due to the Governor's executive orders 7b & 7I,  legal notices for the Norwich land use Boards and Commission can be found under the specific Board or Commission link on the Remote Meetings page.  

Due to the potential for the spread of COVID-19 all Planning and Neighborhood Services public meetings will be held remotely. Click here for details.

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Submission Procedure for Building, Zoning and Land Use Board Applications

The City of Norwich, including the Planning and Neighborhood Services Department is committed to servicing the community during this time of crisis.

Due to the COVID-19 situation, the hours that the office is being staffed are staggered and allow for some personnel to work remotely to curtail the potential spread of infection.  The public will not be admitted into the building for their safety and that of City personnel.

All land use application forms, including for a building permit, are available online on our webpage.  For the convenience of our customers, we converted all department forms to a fillable PDF format, download the form to your computer type the information in the forms and save the file. Once you save the file you can attach it to an email, along with the rest of your documents as PDF files. (Images, such as jpg and tif. files or any other photos will not be accepted)

The preferred method for receipt of all land use applications and supporting documents is through email to the proper staff member (see below list).  If you cannot scan a document and save it as a PDF to attach to your email, please consider dropping it off at our office.  There is a drop box located on the front stoop of 23 Union St which will be checked periodically during the weekday.  Should you use the box, please send an email to the appropriate staff below so your submission can be retrieved as quickly as possible. DO NOT leave any form of payment in the box unless instructed to do so by an official able to immediately retrieve the payment from the box.

Thank you for your cooperation and patience during this challenging time.  It is our goal to continue to operate as efficiently and expeditiously as possible to meet your needs.

If you need assistance understanding what information and documentation is generally required for various permits, finding information to complete permits, draw site plans, or other information please use the Permit Help and Tutorial Page 

Zoning Permits:

Ana Acevedo and Alba Blake

Building Permits: Submit to both

Ana Acevedo and Alba Blake

Commission on the City Plan:

Director of P&NS / City Planner, Deanna Rhodes

Inland Wetlands & Water Course Conservation Commission:

Assistant City Planner / Wetlands Agent, Dan Daniska

Misc. Questions and Payment Options: 

Ana Acevedo or Alba Blake


  • To ensure the well-being of Norwich residents and the local economy through enforcement of the building and housing codes, zoning ordinances and proactively encouraging appropriate development and the combat of blighted properties.

Zoning Regulations

Zoning Regulations

Village District Guidelines

Village District Guidelines

Plan of Conservation and Development


POCD Implementation Guide


Subdivision Regulations