Norwich Works: Work, Education & Training

Providing Services to Help Improve the Quality of Life in Our Community

Norwich Works provides job training and employment services to the area’s unemployed or underemployed to enable them to enter the workforce and gain economic security.   Norwich Works provide eligible Norwich residents support and resources to improve their job skills, employment opportunities, and the ability to afford their basic needs, including housing, food, clothing, and transportation.

Areas of study include Certified Nurse Aide, EKG Technician, Phlebotomy Technician, Pharmacy Technician, CDL A & B, Bartending, and more!

Some programs require applicants to pass an entrance exam before enrollment.

Eligibility Criteria:

1.            Must be a Norwich resident by proof of a signed lease, rent receipt, or Norwich Public Utility bill;

2.            18 years old or older;

3.            Norwich Works Intake Form;

4.            A valid U.S. passport, birth certificate, or a valid Permanent Resident Card;

5.            A valid U.S. state driver’s license or a valid state-issued ID;

6.            High School Diploma/GED or college transcript;

7.            Verification of all household income for the past four (4) weeks, including paystubs, social security benefits, child support, pension, unemployment compensation, etc., or sign a zero income affidavit; and

8.            * Other program requirements may apply.

Program Requirements:

1.            Participants must agree to engage in case management and be in contact with an Employment Specialist at least once every 30 days;

2.            Participants must sign a Release of Information for the various occupational program(s) providing the training. Students attending Three Rivers Community College for job training courses need to sign a FERPA.

To Apply:

Please call for an appointment with Employment Specialist, Reyni Joseph. You may fill out an application in advance of your appointment. Please bring ALL documents to your appointment or email ALL documents to

This Workforce Development initiative is funded by: Chelsea Groton Foundation, Dime Bank Foundation, Eastern Savings Bank Foundation, Norwich Community Development Block Grant, Liberty Bank Foundation, and Savings Institute Financial Group Foundation.


Reyni Joseph, Employment Specialist

100 Broadway Room 212
Norwich, CT  06360

Ph: (860) 823-3778
Fax: (860) 823-3793

If able, please bring the Norwich Works Intake form to your appointment. 


Do you need help filing for Unemployment? Norwich Human Services is able to help!

Contact Reyni Joseph at 860-823-3778 x3472 or via email at

IMPORTANT: If you become unemployed due to coronavirus (COVID-19), you should file for unemployment benefits.

For frequently asked questions about coronavirus (COVID-19) for workers and employers click here.

Webinars answering questions on unemployment, CARES Act and more click here

Guide for Filling CT Unemployment Claims click here:

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