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Thank your for interest in donating!!!!!
Please check the Norwich Animal Control Facebook Page for any specific donations we need. Donations can be brought directly to the pound or the Norwich Police Department. All donations welcome and greatly appreciated!
Dog License Application
The application can be filled out, brought in or mailed in to the City Clerk with a check/money order for the appropriate fee made payable to the "Norwich City Clerk."
Norwich City Clerk
Norwich City Hall (Room 215)
Norwich, CT 06360
Please contact the Connecticut Department of Energy and Environmental Protection Nuisance Wildlife Division at 860-424-3011. They can assist your with locating a Nuisance Wildlife Operator who is trained and licensed through DEEP to handle such cases. You can visit the DEEP website at CT D.E.E.P. Wildlife
Please click the following link:
Barking Dog Log
Follow the instructions, fill-out completely and contact the Norwich Animal Control Officer at 860-887-5747
Norwich Animal Control Fees:
Boarding per night- $10
Redemption of an impounded pet- $15
Quarantine fee per night- $5
Turnover for dog- $80
Turnover for cat- $60
Please check the Norwich Animal Control Facebook page or the Norwich Bulletin classifieds for any found pets. If your pet is not published please email a picture and description to email@example.com or click the link (Norwich Animal Control Email). You can also call the Norwich Animal Control Officer at 860-887-5747 and leave a message with your contact information, description of the pet and last known location.
If you owned a vehicle as of October 1st, you are responsible for the tax bill that comes due the following July. If you dispose of the vehicle, your bill may be adjusted if two forms of proof are provided to the Assessor.
Important Note: If you are receiving a "Homesteader's Exemption" in Florida or a similar exemption in any other State, you are not eligible for the exemption(s) noted above
Renters: If you rent, you may be eligible for rent reimbursement. To find out current income/eligibility requirements, contact Human Services at (860) 823-3778
You can get a passport application processed at:
Norwich Post Office340 Main St., Norwich, CT 06360 Phone: (860) 887-3559 or (800) 275-8777
Otis Library261 Main St., Norwich, CT 06360 Phone (860) 889-2365
You can get more passport information from the US Department of State.
The Connecticut Judicial Branch handles divorce procedures. The Norwich Judicial District courthouse is located at One Courthouse Sq., Norwich, CT 06360 and their phone number is (860) 887-3515. You can also find divorce information on the Connecticut Judicial Branch Website.
Yes. The Property Rehabilitation and Lead Based Paint Hazard Control Programs are funded by HUD and follow the HUD Income Limits. Please be aware HUD revises these annually. The most up-to-date income limits can be accessed HERE.
One benchmark you can use is the property tax burden. Norwich has one of the lowest per capita property tax burdens in Connecticut.
The Connecticut Office of Policy & Management issues a report called the Municipal Fiscal Indicators each year which compares several different aspects of municipal finances across the 169 Connecticut towns and cities. OPM Municipal Fiscal Indicators
The City adopted policies for maintaining the fund balance of the General Fund and funding its pension and OPEB obligations in December 2014. You can read more about the rationale behind these policies in the memo regarding financial management policies.
When payments are made online through the City of Norwich website, payments are not immediately reflected. Our offices will post the transaction the next business day and proof of payment will be able to be viewed after midnight the day of posting.
If you paid in full using the Electronic Check option, clearance with the DMV will happen automatically in 10 business days. You can request clearance be done manually after 5 full business days with a call to our office. If you require clearance with the DMV faster than 5 business days, our office will require printed proof that the funds have successfully cleared your account.
If you paid in full using a Credit or Debit Card, clearance with the DMV will also happen automatically in 10 business days. You may request clearance be done as soon as the next business day, but only with a call to our office. Please call (860) 823-3760 if you have further questions or would like to pay by phone. (See Fee Schedule)
Online - you can pay your taxes online by ACH/Electronic Check through your checking or savings account or from a Credit Card or a Debit Card. The following convenience fees apply: Electronic Check - $1.50 per transaction; Credit Cards and Debit Cards - 2.65% per transaction - minimum of $1.50.
By Mail - A return envelope is included with your tax bill. Write the list numbers on your check. Your list numbers are shown on your bill. You may add together all of your bills and write one check including real estate and motor vehicles. If you wish to have a receipt returned to you, please send the entire tax bill and a self-addressed, stamped envelope with your payment. We will not mail your receipt if you fail to include a self-addressed, stamped envelope. Mail payments to: Norwich Tax Collector, 100 Broadway, Norwich, CT 06360. Do not mail cash.
In Person - You may pay by cash, check or credit card at the Tax Collector window on the first floor of City Hall. Also, during the peak collection times in July and January, you may pay your current levy tax bills at branches of PeoplesUnited Bank.
If you have outstanding taxes and need to register or renew registration on an existing car, EVERY outstanding tax bill in the relevant name and all co-registrants' names must be paid in full. Paying off just one registrant's name or trying to pay off one vehicle out of several is not sufficient for clearance with DMV.
Motor Vehicle: Registered motorized or non-motorized vehicles, (including cars, trucks, trailers and motorcycles) are considered motor vehicles for tax purposes.
Personal Property: Personal property is a general category including business equipment, machinery, furniture and fixtures either owned or leased by business. Unregistered motor vehicles are also taxed as personal property.
Yes-during the months of July and January. You should expect to wait in line if you plan to pay in person during this period. Lines are longest at lunchtime, and especially as the last day to pay approaches. If you want to avoid waiting in line, consider paying your bill online, by mail, or by paying at a PeoplesUnited Bank branch (if paying current taxes during January and July). When paying in person, bring your entire tax bill with you, and write your list numbers on your check for faster service.
Delinquent taxes and interest must be paid in full before payment on current bills can be accepted. Any payment you send in toward current taxes will be applied to outstanding back taxes.
You may be entitled to a credit if your vehicle has been: sold, and plates returned to DMV; stolen and not recovered; repossessed; declared a total loss by your insurance company; or, if you have moved from Connecticut and have registered the vehicle out of state.
Contact the Assessor’s Office for information regarding the acceptable forms of proof for the issuance of a credit. Two forms of documentation are required. You must apply for the credit within a limited time, so do not delay!
In July 2018, we switched Collection Agencies. Our accounts are no longer with Rossi Law Offices and any future communications will come from TaxServ Capital Services LLC. We can accept payment in our offices (including the applicable fees) for FULL bills in collection only. If you need to make arrangements for partial payments on bills in collection, please contact TaxServ Capital Services . The funds will be forwarded to the Norwich Tax Collector approximately a week after payment is made to the collection agency. After we are able to verify payment, we can accept payment on any later tax bills that are with us. TaxServ's phone number is 1-866-497-2427.
If you believe you are being taxed in error for the time period and have proof of such, contact the City of Norwich Assessor's Office at 860-823-3723, to see if the bill can be adjusted.
Yes. Save your receipts for 15 years, which is the length of time during which municipal taxes are collectible. Receipts will be issued for payments made in person at the Tax Office window. If you pay by mail and would like a receipt, please send a self-addressed, stamped envelope with your payment. The Tax Office does not give out tax payment information over the phone for income tax purposes. If you would like copies of your receipts after taxes have been paid, they are available for $0.50 per copy or you can
The City is required, by law, to lien any property with unpaid taxes before the new bills can be released. The lien is recorded at the City Clerks office on the public land records and it means that the property cannot be sold or transferred until the city's interest in the property is satisfied. Every year of unpaid taxes gets one lien. The fee is an additional $24.00 on top of the tax principal and interest. Once all the taxes and fees are paid in full, the lien can be released. You will receive the Notice of Lien and the lien itself even if you are on a payment plan. There is no way to avoid the lien being placed other than paying the entire outstanding balance on the property before the date listed on the letter.
Yes, however we DO NOT recommend paying your taxes this way, especially towards the end of any month, as the envelope that the checks are mailed in DO NOT have a USPS postmark. Since CT General State Statute states "No tax or installment thereof shall be construed to be delinquent...if the envelope containing the amount due..., bears a postmark showing a date within the time allowed by statute for the payment of such tax or installment.", we will process the checks using the interest date of the day that the payment was received. Any other payments made by mail that are received with envelopes that do not have a USPS postmark will be processed in the same manner. Exception: Envelopes that are postmarked on time, but include payments that are postdated past the last day to pay will be processed with applicable interest.
Yes. The City of Norwich has obtained some properties due to foreclosure. They have been placed with a local Realtor to facilitate sales. Contact Allyn & Associates at (860) 892-1335 for more information.
Every so often, the city will have a Tax Sale on properties that are severely delinquent. To be notified when the next sale is scheduled, visit our subscription service "Notify Me" and sign-up to receive an email notification the next time a Tax Sale is announced.
1) We cannot accept the liability of improperly imparted or interpreted information, so therefore we cannot give out past payment amounts verbally or over the phone.
2) In Person or By Mail: Printed payment history reports are available in our offices for $0.50 per page. Most accounts can be fit on 1-2 pages. If you are unable to visit us at 100 Broadway, Norwich, you may mail us a detailed request with a check or money order for $0.50 per name requested and a self-addressed, stamped envelope for the returned report.
3) Online: Past payment information can be found online in much the same manner as you would search for bills to pay. Find and follow detailed instructions here at IRS Payment Report.
ADA Grievance Procedure
We have NO IDEA, for more information contact Norwich Human Services
You can obtain a copy of a police report either in person, by mail (with a self addressed stamped envelope) or by fax. If requesting a copy in person please call ahead to ensure the report you are seeking is ready and available. We will need the case report number or the date and location of the incident and the names of the parties involved in order to process your request. If your request is vague or in too broad of terms, a representative of the Norwich Police Department may call or write you in an effort to acquire information or clarification for the purpose of assisting us in our search for records and expediting a response to your request.
* TO REQUEST A POLICE REPORT DURING THE COVID-19 PANDEMIC PLEASE CLICK HERE
Fingerprinting service is provided by: Biometric Identification Services
Appointments can be made by calling: 860-345-2331
Services are provided on the 2nd and 4th FRIDAY of every month.
FLAT RATE: $25.00
For additional hours and locations CLICK HERE
For instructions on "how to apply" for a pistol permit CLICK HERE
CONNECTICUT PISTOL PERMIT APPLICATION
WILL WILL BEGIN TAKING APPOINTMENTS FOR PISTOL PERMITS BEGINNING JUNE 15, 20202\
Please call NPD Records Division at 860-886-5561 EXT 3198 to book an appointment.
Police reports, calls for service, and arrest information are, for the most part, public information, with specific exceptions as outlined in the Freedom of Information Act, C.G.S. section 1-210. All reports and computer-documented incidents are screened and redacted for any information that is not available to the public before release.
The fees are as follows: Police/Accident reports ...........................................$ .50 per page (uncertified). Accident reports may also be purchased online. You will need to know the date of the accident as well as the correct spelling of one of the drivers involved. Certified reports $1.00 for first page, $ .50 each page thereafter. Photos (plain paper color) $1.00 each. Photos may also be placed on a CD at a cost of $ 1.00 per disk and $1.00 per photo. Incident printouts/Dispatch logs (given in the event that a police report was not taken) $ .50 per page. Fees for requests for Faxed replies: Local calls - $ .75 per page Long Distance calls - $1.25 per page Payments are requested in either cash, certified bank check, business check or money order made payable to the City of Norwich. No personal checks are accepted. Reports must be paid for at the time of pick-up.
Some examples of records not otherwise available to the public for which records were compiled are if the disclosure of the records would result in disclosing (A) the identity of informants not otherwise known or the identity of witnesses not otherwise known whose safety would be endangered or who would be subject to threat or intimidation if their identity was made known, (B) signed statements of witnesses, (C) information to be used in a prospective law enforcement action if prejudicial to such action, (D) investigatory techniques not otherwise known to the general public, (E) arrest records of a juvenile, which shall also include any investigatory files, concerning the arrest of such juvenile, compiled for law enforcement purposes, (F) the name and address of the victim of a sexual assault or injury or risk of injury, or impairing of morals under CGS section 53-21, or of an attempt thereof or (G) uncorroborated allegations. For further information please consult the Connecticut Freedom of Information Act.
For Statewide criminal background checks follow the link: Connecticut State Police
Amusement Machine Arcade License – Six or more machines … $25.00 per yearSource – City Ord. Sec. 5-14
Junk/Second Hand Articles Dealers Permit –Fee … $10.00 per yearSource – City Ord. Sec. 21-11
Vendor License (Peddlers/Hawkers) –Fee … $200.00 per yearVeterans … No FeeNonprofit/Charitable Organizations … Fee WaivedSource – City Ord. Sec. 15-1
Auctioneer License – Residents …………………………. No FeeNonresidents ……………………… $250.00 per yearNonprofit/Charitable Organizations . $10.00 per yearSource – City Ord. Sec. 15-1
Solicitor Permit –No feeSource – City Ord. Sec. 15-14
Lodging House License –Fee … $50.00 per yearSource – CGS 21-48
Pistol & Revolver Permit –Carry … $70.00 – 60 day temporary state licenseSale … $200.00 per yearSource – CGS Sec. 29-30 State pistol permit information
Purchasers of Precious Metals, Stones & Jewelry License –Fee … $10.00 per yearSource – CGS Sec. 21-100
Pawnbrokers License –Initial Fee … $50.00Renewal …. $25.00 per yearSource – CGS Sec. 21-40
Secondhand Dealers License –Initial Fee … $250.00Renewal … $100.00Source – CGS Sec. 21-40
Raffle/Bazaar Permit –Class 1 Raffle … $25.00 Class 2 Raffle … $10.00Class 3 Bazaar . $10.00 per dayClass 4 Raffle … $ 5.00Class 5 Raffle … $40.00Class 6 Raffle … $50.00(City half of fee – split with State)Source – CGS Sec. 7-176
Payments are requested in either cash, certified bank check, business check or money order made payable to the City of Norwich. No personal checks are accepted. Permits must be paid for at the time of pick-up.
It is the policy of the Norwich Police Records Division to provide copies of records in lieu of original documents. This policy is established to provide for the protection of records and to prevent interference with the regular discharge of Norwich Police Records Division duties. The right to examine original records does not require inspection of original documents that contain information that is exempt from disclosure. The Norwich Police Records Division acts reasonably if it furnishes a copy of the original document, with the exempt material redacted (blanked out).
Pawnbroker (Sec. 21-40 CGS) - Initial application $50.00 / annual renewal $25.00 (Shall also file at the Police Department, a bond with competent surety, in the penal sum of $2,000) The payment of renewal fee and surety bond will be waived if person holds a license as a Secondhand Dealer
Precious Metals, Gemstones and Coins Dealer (Sec. 21-100 CGS) - $10.00 annually
Secondhand Dealer (PA11-100, sec. 10) – Initial application $250.00 / annual renewal $100.00(Shall also file at the police Department, a bond with competent surety, in the penal sum of $10,000.00)
*All fees are payable by business check, certified bank draft, money order or U.S. Postal money order.
A license issued for one category does not allow a person to engage in activity applicable to another category. A separate license must be obtained for each category.
Any person and/or firm who has made prior application to and has satisfactorily met the statutory requirements to engage in or transact business in this State pursuant to Sec. 12-409 CGS and who desires to conduct business as a licensed pawnbroker, precious metals / gemstones and coin dealers and or a secondhand dealer within the City of Norwich as defined by Public Act 11-100 of the General Statutes shall meet the following requirements as established by the Chief of Police (hereinafter identified as the “Issuing Authority”);
1) Complete the appropriate application and addendum for the specific license desired and return the form with the statutory fee (listed above) to the Norwich Police Department, 70 Thames Street, Norwich, CT 06360. License applications can be obtained from the Records Division during regular business hours or by calling (860) 886-5561.
2) ALL applicants shall have their fingerprints taken at the Norwich Police Department. Three separate fees must be paid with three separate checks or money orders. All fingerprinting fees are non-refundable.
(a). $10.00 for town residents, $20.00 for out of town residents cash only.
(b). $16.50 fee, bank check or money order made out to the “Treasurer, State of Connecticut” which will be submitted to the Connecticut State Police Bureau of Identification for a criminal history/records check from the FBI.
(c). $50.00 fee, bank check or money order made out to ““Treasurer, State of Connecticut” for the State criminal history/records check.
Per statute, the “Issuing Authority” shall not grant a license to any applicant upon documentation or finding that the person is a “convicted felon”.
3) ALL applicants shall submit photocopies of the following documents at the time ofApplication; - Current driver’s license- Birth certificate OR- Social security card- Connecticut Sales and Tax Permit - issued by the Commissioner of Revenue Services, 25 Sigourney Street, Hartford, Telephone (860) 297-5962 or (800) 382-9463 - Proof of bond from competent surety if required
4) Incomplete applications or those submitted without the proper supporting documentation shall be returned to the applicant.
5) Each Person engaging or transacting in such business must be licensed.
Applications approved by the Chief of Police will result in the issuance of a permit as a licensed pawnbroker, precious metal and gem stone dealer, or second hand dealer. Such permits will be valid from the date they are signed by Chief of Police and will expire on December 31st of each year.
For garbage, the City recommends the larger carts primarily for two reasons. First, if customers have an occasional party or family gathering that results in more garbage in a given week, the larger carts will provide some extra room and hopefully prevent the customer from having to make other arrangements to properly dispose of the excess garbage. Second, if there happens to be a winter storm on a customer's collection day the customer may find it more convenient to not put out the cart during the storm. The larger cart may enable customers to go 2 weeks, if needed.
The carts are warrantied for 10 years against manufacturer defects. If a cart is damaged by the hauler it will be repaired or replaced at the hauler’s cost. If a cart is broken by means other than the hauler’s actions then the customer must pay for a replacement cart. The cost to have a replacement cart delivered to a customers location is $90.00 per cart. Stolen or Lost carts are also the responsibility of the property owner. Each cart will have a City of Norwich logo and there will be a space on each cart for customers to write in their address. Both of these measures should help greatly reduce the probability of theft.
DO NOT PUT ANY MATERIALS ON TOP OF THE CLOSED LID OR OFF TO THE SIDE - THESE MATERIALS WILL NOT BE COLLECTED.
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50 Clinton Ave
Residents are allowed 2 curbside bulky waste pickups per year. Residents may schedule a bulky waste pickup by calling Willimantic Waste Paper (WWP) at 860-423-4527 or by going to the WWP website to reserve a pick up via online reservation. The quantity of materials placed for a curbside bulky waste pile should be equivalent to what would fit in a standard pickup truck bed, not to exceed 6ft x 10ft x 4ft. Curbside bulky waste pickups are not for intended for entire house/apartment cleanouts. Very large quantities of bulky waste should be brought to the transfer station for a fee, or properly disposed of commercially (i.e., dumpster service). Household furniture (including mattresses) - Maximum of two pieces per pick up. Wooden items; such as chairs, bureaus, etc. can exceed limit of two pieces. Tires - Maximum of four automobile and / or small pickup truck tires. They cannot be on the metal rims, no large truck tires. Metal - Maximum length of eight feet. Maximum weight of 50 pounds per piece. Scrap Wood - A neat pile not to exceed four feet wide, eight feet long and three feet high. PLEASE NOTE: Construction debris such as shower surrounds, sinks, tubs, toilets, sheet-rock, or roof shingles are not eligible for bulky waste pickup and should be either delivered directly to the Transfer Station or removed by a private contractor. Appliances that contain Freon (i.e. refrigerators, air conditioners, freezers, humidifiers/dehumidifiers) are Not eligible for bulky waste pickup, but accepted at the Rogers Road Transfer Station.
The City has contracted with Willimantic Waste Paper Inc. to perform trash and recycling hauling services, and bulky waste collection services. Willimantic Waste can be reached at 860-423-4527 or at www.williwaste.com.
Yes, at a cost. Weekly backyard service for trash and biweekly for recyclables is $485 per year. If you are a relatively small waste generator, and can hold your trash for 2 weeks at a time, you may purchase bi-weekly (every other week) backyard service for $242.50 per year. Please contact the Department of Public Works at 860-823-3798 for more information.
The Norwich Code of Ordinances requires property owners to maintain sidewalks in front or on the side of their property. The owner, occupant or any person having the care of any building or lot of land bordering any street, square, or public place in the city where there is a sidewalk shall cause to be removed therefrom all snow and sleet within 12 hours after the same shall have fallen, been deposited or found, or within six hours after sunrise when the same shall have occurred in the nighttime.
Overgrown tree limbs, shrubs, and bushes that block the passage on sidewalks or city streets are violations of the code.
If property owners fail to maintain trees or shrubs on their property, the Department of Public Works will take action to trim or remove vegetation at the property owner's expense.
Visit the state's online polling location website to enter your address and locate your polling place.
Complete a voter registration application. Return it by mail or in person to the Registrar of Voters of your town.You may also find an application at a public library, a social service agency, a motor vehicle office, the Registrar of Voters Office, or the Town Clerk’s Office.
To review the requirements for voter identification, please check the Connecticut Secretary of the State's office at the link below.
For instance - if there is a party primary for Mayor because multiple candidates are seeking the office, as an "Unaffiliated" voter, you are ineligible to vote in the party primary and only have the ability to vote in the Fall election that year.
You may change your party affiliation at any time - though according to State statute, there is a 3-month waiting period after switching parties for you to be eligible to vote in a party primary. If you switched party affiliation from Party A to Party B on June 1st, you would be ineligible to vote in Party B's primary until September 1st.
Mini-trips are open to Members only. Mini-trips and day-long trips will be marked as such in the VOICES Newsletter.
Procedure Starting at 5:00 pm, call (860) 889-5960. When you hear the message saying that the center is closed, dial 104. Listen to the instructions and leave a message with your contact information, guest names, meal choice, etc.
If you are not directed to the trip registration voice mailbox, it means that the line is busy. Please hang up and try in a few minutes.
Trip Registration Guidelines