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One benchmark you can use is the property tax burden. Norwich has one of the lowest per capita property tax burdens in Connecticut.
The Connecticut Office of Policy & Management issues a report called the Municipal Fiscal Indicators each year which compares several different aspects of municipal finances across the 169 Connecticut towns and cities. OPM Municipal Fiscal Indicators
The City adopted policies for maintaining the fund balance of the General Fund and funding its pension and OPEB obligations in December 2014. You can read more about the rationale behind these policies in the memo regarding financial management policies.